1. Privacy policy
Information We Collect –You directly provide us with most of the information we collect: when you register to the Site, use it, complete forms, or register to any of our programs. We also collect information about your communications with Fiverr as well as any of your posts on our blogs or forums and your communication with other users of Fiverr. In addition, we automatically collect information while you access, browse, view or otherwise use the Site and receive information from third party vendors or other available sources.
Our Legal Basis for Using Your Personal Information -You directly provide us with most of the information we collect: when you register to the Site, use it, complete forms, or register to any of our programs. We also collect information about your communications with Fiverr as well as any of your posts on our blogs or forums and your communication with other users of Fiverr. In addition, we automatically collect information while you access, browse, view or otherwise use the Site and receive information from third party vendors or other available sources.
How Do We Use the Information Collected? –We use personal information to provide you with quality service and security, to operate the Site, to perform obligations to you and to develop, improve and personalize our service; to ensure marketplace integrity and security; to prevent fraud; to contact you and send you direct marketing communications; to promote and advertise the Site, our services and the Fiverr marketplace; to comply with lawful requests by public authorities and to comply with applicable laws and regulations.
How Long Do We Keep Personal Information –We will keep personal information only for as long as is required to fulfil the purpose for which it was collected. However, in some cases we will retain personal information for longer periods of time.
Children -This Site is offered and available to users who are at least 18 years of age and of legal age to form a binding contract. Minors under 18 and at least 13 years of age, are only permitted to use the Site through an account owned by a parent or legal guardian with their appropriate permission. Minors under 13 are not permitted to use the Site or the Fiverr services. We do not knowingly collect personal information from children under 13.
Sharing Personal Information with Third Parties –We share personal information with third parties in order to operate the Site, provide our services to you, fulfil obligations imposed on us by applicable laws and regulations, and prevent fraud, infringements and illegal activities.
Where We Process Personal Information -Some of the personal information you provide to us will be stored or processed on our behalf by third party suppliers and data processors and may be located in other jurisdictions, such as the United States.
Cookies -We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to improve and personalize your experience, provide our services, analyze website performance and for marketing purposes.
Do Not Track (DNT) –Our Site does not respond to Do Not Track (DNT) signals.
External Links -the Site contains links to third party sites and if you link to a third party site from the Site, any data you provide to that site and any use of that data by the third party are not under the control of Fiverr and are not subject to this Policy.
Security –We implement technical and organizational measures to maintain the security of the Site and your personal information and in preventing unauthorized access, loss, misuse, alteration, destruction or damage to it through industry standard technologies and internal procedures.
Specific Provisions for EU, EEA and UK Users –If you are an EU, EEA or UK user, you are entitled to receive further information on our processing and your rights as a data subject, as detailed below.
Specific Provisions for US Residents –If you are a US resident, depending on where you live, and subject to certain exceptions, you are entitled to specific privacy rights as detailed below.
Updating Personal Information –We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately.
Updating Personal Information –We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately.
Contact UsYou have the right to manage your personal information. To do so, open a Customer Relations ticket or contact us at privacy@lingotics.com.
These are just key points. Delve deeper into our detailed Privacy Policy below to understand more about the data we collect, its usage, insights into cookies (not the edible kind), and more.
2. Information We Gather
Your Input: As you embark on your journey with Lingotics, sharing your expertise and joining our community, we invite you to provide essential details. This includes your unique email address, login credentials, profile intricacies (like your picture, education, and professional background), contact information, transactional data, payment preferences, and additional authentication data. Feel free to express yourself through user-generated content, and if needed, share necessary documents for identity verification. At Lingotics, we value your trust and prioritize your privacy.
Automatic Insights: While you navigate the Lingotics platform, we seamlessly collect data to enhance your experience. This encompasses your interactions, searches, page visits, and more. The information we gather—like location, device specifics, browsing habits, and session details—aims to personalize your journey. Our commitment to improving your online experience extends to impression reporting, refining our understanding of your preferences.
Insights from Collaborators: Lingotics thrives on collaboration. If you choose to integrate third-party services, our collective knowledge deepens. Information shared by collaborators, insights from social networks like Google or Facebook, and details from your Google Workspace contacts—all contribute to enriching your Lingotics experience.
Third-Party Synergy: Our relationships with trusted third-party vendors add a layer of sophistication. From fraud prevention to personalized services, the information they provide enhances our platform's robustness. Lingotics is more than a platform; it's a collective effort to create a dynamic and secure space for your educational endeavors.
This fusion of your input, automated insights, collaborative efforts, and third-party synergy forms the foundation of Lingotics' data ecosystem. We prioritize transparency and security, ensuring your Lingotics experience is tailored to your unique educational journey.
3. Our Legal Grounds for Processing Your Personal Information
In compliance with applicable laws, the processing of your personal information is substantiated by lawful grounds. This includes:
  • Your explicit consent for specific purposes.
  • Necessity for contract performance or steps leading to a contract, such as providing purchased services.
  • Compliance with relevant legal or regulatory obligations, including fraud prevention.
  • Support for our legitimate business interests, balancing your rights and interests, and ensuring proportionate processing.
4. How We Utilize the Collected Information
Your personal information serves various purposes, including:
  • Providing quality service, ensuring site operation, and fulfilling our obligations.
  • Developing, improving, and personalizing our services.
  • Maintaining marketplace integrity, preventing fraud, and ensuring a secure environment.
  • Facilitating direct marketing, promoting the site, services, and the Lingotics marketplace.
  • Complying with legal obligations, record-keeping, and responding to lawful requests.
  • Seeking your consent for purposes beyond this policy.
Direct Marketing:
We employ your personal information for direct marketing, delivering communications about relevant products, services, or promotions. You have the right to opt out at any time by following the provided opt-out mechanisms.
5. Duration of Personal Information Retention
We adhere to the principle of retaining personal information only as long as necessary, considering purposes such as:
  • Maintaining accurate records for operational needs.
  • Developing, improving, and personalizing our services.
  • Complying with applicable laws and regulations.
  • Preserving evidence within statutory limitations.
6. Children
Lingotics is available to users aged 18 or older. Minors under 18 can use the site through a parent or guardian's account. We do not knowingly collect information from children under 13. Parents can supervise their children's activities, and any inadvertent collection will be promptly addressed.
7. Sharing Personal Information with Third Parties
We share your information responsibly:
  • With other users and site visitors for transparency and community building.
  • With service providers supporting site operations.
  • For legal reasons, responding to law enforcement or regulatory authorities.
  • For payments, fraud detection, and securing the site.
  • With social media partners and affiliates for promotion.
  • SIn corporate transactions, ensuring transparency and continuity.
8. Where We Process Your Personal Information
Certain personal information you provide to Lingotics will be stored or processed by third-party suppliers and data processors. This may occur in various jurisdictions, including the United States and Israel. Laws in these locations may differ from the jurisdiction in which you reside. Whether internal or external transfers, especially from the European Economic Area (EEA) to non-adequate data protection countries, Lingotics ensures your information's security. This includes measures like EU standard contractual clauses and equivalent safeguards.
9. Cookies
Lingotics uses cookies and similar technologies to enhance your experience, provide services, analyze website performance, and for marketing purposes. Our cookies fall into categories such as "essential," "analytics," and "marketing." For details and control over cookies, refer to our Cookie Policy.
10. Do Not Track
Our site does not respond to Do Not Track (DNT) signals. While our Cookie Policy explains how you can opt out of receiving cookies, DNT preferences set in web browsers are not honored.
11. External Links
The Lingotics site contains links to third-party sites. Any data you provide or its use by third parties on those sites is beyond Lingotics' control and not covered by this Policy. Review the privacy policies of each visited site. Posting personal information on social networks linked to the Lingotics Site is subject to the network's terms and privacy policy.
12. Security
Lingotics implements technical and organizational measures to maintain the security of the Site, services, and personal information. This includes industry-standard technologies, internal procedures, and maintaining PCI DSS certification for payment card industry security. While we strive to protect transmitted data, we cannot guarantee absolute security. Users agree to keep passwords confidential, and more information on our data security practices is available upon request.
13. Specific Provisions for EU, EEA, and UK Users
This section applies if you're in the EU, EEA, or UK:
  • The controller for processing personal data under GDPR is Lingotics.
  • Your rights include obtaining information on processing, rectifying inaccuracies, erasing personal information in specific circumstances, restricting processing, objecting to automated decisions, and requesting data portability.
  • You can object to personal data processing for direct marketing, and in certain situations, Lingotics may be required to stop processing your data.
  • To exercise your rights, contact us at privacy@lingotics.com.
  • You also have the right to lodge a complaint with a data protection supervisory authority. Note that the right of access and erasure may have restrictions based on local laws.
  • Lingotics may request additional data to confirm your identity and charge a fee where permitted by law. Certain personal information will be retained for record-keeping, accounting, and fraud prevention purposes within legal limits.
14. Updating Personal Information
At Lingotics, we take proactive measures to ensure the accuracy and currency of the personal information we collect. We provide you with the means to update your information through your account profile settings. If you believe any of your information is incorrect or inaccurate, please notify us promptly. We commit to promptly investigating and correcting any inaccuracies as needed or facilitating quick updates or deletions—unless we are obligated to retain such information for legitimate business or legal purposes. Identity verification may be required before acting on your update request. If you encounter any challenges deleting your personal information, please reach out to Lingotics' Customer Support. We will make reasonable efforts to delete such information in accordance with applicable privacy laws.
You can conveniently review and modify your personal information by logging into the Lingotics Site and visiting your account profile page.
Deleting your User Generated Content (“UGC”), as defined in the Lingotics Terms of Service, may leave copies visible in cached and archived pages or stored by other Site users. Access and use of information, including UGC, adhere to our Terms of Service.
15. Contact Us
To exercise your rights regarding personal information, kindly open a Customer Relations ticket, ensuring all relevant details are included for accurate processing. We handle requests in accordance with local laws and our policies. Contact us at privacy@lingotics.com or via postal mail: Lingotics International Ltd., [EGITIM MAH. AHSEN ÇIKMAZI SK. ERDEMLER IS MERKEZI NO: 2 IÇ KAPI NO: 12 KADIKÖY/ ISTANBUL]. For any inquiries regarding this Policy, email our team at privacy@lingotics.com, and we aim to respond promptly. For matters related to data protection, our Data Protection Officer can be reached at DPO@lingotics.com, address: [EGITIM MAH. AHSEN ÇIKMAZI SK. ERDEMLER IS MERKEZI NO: 2 IÇ KAPI NO: 12 KADIKÖY/ ISTANBUL].

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